Our company details are as follows:

  • registered in England and Wales
  • company number: 03002864
  • registered office address: Whitebridge Way, Stone, Staffordshire, ST15 8GH
  • VAT number: 655198212

Contact our Customer Services Team:

  • shop@alsecco.co.uk - we will endeavour to reply to your email within 24 hours)

  • 01785 818998 - you can contact our advisers Monday – Friday between 9am – 5pm

  • Whitebridge Way, Stone, Staffordshire, ST15 8GH - we will endeavour to reply to your letter within 7 days of receipt

These terms apply to your use of our website. By continuing to use our website you are deemed to agree to these terms.

We may make changes to these terms from time to time. If you come back to visit at a later date be sure to check back to this page to see if anything has changed. You can see when these terms were last updated by checking the date at the end of them.

If you are a consumer, then nothing in these terms affects your statutory rights as a consumer. We suggest contacting your local Citizens’ Advice Bureau or Trading Standards Office if you need advice about your legal rights.

1. Terms & Conditions
  • 1.1 All goods sold through our website are sold subject to our terms and conditions. If you are a consumer the terms and conditions applicable to your transaction are available by clicking this link: RWA - INSERT LINK TO CONSUMER TERMS AND CONDITIONS. If you are a business the terms and conditions applicable to your transaction are available by clicking this link: RWA - INSERT LINK TO BUSINESS TERMS AND CONDITIONS.
  • 1.2 By ordering goods from our website you agree to be bound by our terms and conditions.
  • 1.3 This website is directed at users in the UK and we only ship goods to addresses in mainland Great Britain. If you are accessing this site from outside the UK please visit our German head office page by clicking this link: www.alsecco.de
2. Your Personal Details
  • 12.1 To see how we will use any personal details that you give us as part of the online order process please read our Privacy Policy which is available by clicking this link RWA - INSERT LINK TO PRIVACY POLICY
3. intellectual property rights
  • 3.1 All intellectual property rights, including copyright, in our website, in the content of our website (including images and product descriptions) and in the brand names and trade marks used on our website belong to us or our licensors (as the case may be). Any use of this website or its contents (including copying in whole or in part) other than for your own personal, non-commercial use is prohibited without our or our licensors (as the case may be) permission.
4. Colour & Image Accuracy
  • 14.1 All images, product descriptions and product advertising are for illustrative purposes only. Although we make every effort to accurately reflect the products in those materials we cannot guarantee that they are error free or, in the case of images, that the colour, size, finish or scale of the products will be accurately reflected as this is dependent on factors outside our control (including your web browser settings and screen settings).
5. Our website content
  • 5.1 We may from time to time change the content on our website, update our website, or suspend or discontinue any aspect of our website.
  • 5.2 We will try to update the information on our website when we can but we make no representations, warranties or guarantees that the content on our website is accurate, complete or up-to-date.
  • 5.3 The product details on our website do not constitute or form part of an offer.
6. Special Offers
  • 6.2 Our website often offers exclusive pricing deals which are only available if you buy your goods through it.
  • 6.3 To achieve our pricing deals, although reasonably available at the time we put them on the website, stocks are limited and are subject to availability. If stocks are no longer available we will do our best to remove the offer from our website.
7. Your access to and use of our website
  • 7.1 We do not guarantee that our website, or any content on it, will always be available or that your use of our website will be uninterrupted. We will not be liable to you if, for any reason, our website is unavailable at any time or for any period of time or your access to our website is delayed, restricted or interrupted.
  • 7.2 You must not misuse our website or our system. In particular, you must not attack, hack into, circumvent security or otherwise disrupt the operation of our website or our system. You must not transmit to or from our system any material which is technologically harmful including computer viruses, Trojan horses, worms, and logic bombs.
8. Linking to our website
  • 8.1 You may not create a link to our website or frame our website on any other site without our prior written consent.
9. Links to other websites
  • 9.1 Our website may contain links to other third party websites or resources. We have no control over such websites or resources and accept no responsibility for them. These links are provided for information only.
  • 9.2 If you decide to access any third party websites or resources from our website, you do so at your own risk. We do not recommend or endorse any products or services advertised on third party websites or resources. Please note that the terms of use and privacy policy for those websites will be different.
10. Our liability to you
  • 10.1 We do not exclude liability for
    • 10.1.1 death or personal injury caused by our negligence;
    • 10.1.2 our fraud or fraudulent misrepresentation; or
    • 10.1.3 any other liability that cannot be excluded or limited by law.
  • 10.2 Subject to the above paragraph:
    • 10.2.1 we exclude all conditions, warranties, representations or other terms which may apply to our website or any content on it, whether express or implied; and
    • 10.2.2 we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with your (i) use of, or inability to use, our website; or (ii) use of or reliance on any content or information displayed on our website.
11. Other Terms
  • 11.1 Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them is unlawful, the remaining paragraphs will remain in full force and effect.
  • 11.2 Failure or delay in exercising any right under these terms shall not prevent the later exercise of that or any other right.
  • 11.3 These terms shall be governed by English law.